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Shipping is free and we take pride in shipping via USPS within 3-5 days of order being placed, excluding weekends and holidays
Tracking information will be emailed to you and is also available on your Sister Bird account. Once a package has been received by shipping courier, it is your responsibility to track order and contact delivery service in case of lost, missing, or stolen package. If a package seems to me stuck in transit with USPS, we suggest requesting updates via text notification, as this often gets packages moving in their system. We can not be responsible, in any way, for lost, missing, or stolen packages.